Heating & Cooling FAQ

Heating & Cooling FAQ

If I am going to replace my old gas-guzzler furnace, do I need to replace it with the same BTU capacity?
In most cases the answer is ‘no’, you won't need as large of a furnace. With today's furnaces obtaining 80% to 90% and more in efficiency you don't need to spend the extra dollars on the larger units. Some of the older units waste as much as half of their heat by sending it up the flue.   A Blue Mountain comfort specialist can help you in deciding what system is right for your home.

How will I know it's time to replace my system?
That’s easy.  When your system starts giving you more problems and the problems are not cost effective to repair it’s time to replace the system.  Newer equipment is more energy efficient.  The money you save in reduced utility costs pays back your purchase price of a new system sooner than you might think.  A Blue Mountain comfort specialist will evaluate your system for efficiency, integrity and safety.  Then, if a new system is right for you we will present a number of options that will fit your budget and your lifestyle.

Is there anything I need to do to get my heating system ready for winter?
Most heating systems are very reliable and will provide you with comfortable heat when you need it…providing you take good care of the system.  Blue Mountain highly recommends that your furnace system be cleaned and inspected by one of our professional technicians every year before the cold harsh winter sets in.  One of the biggest killers in the home is carbon monoxide.  Carbon Monoxide is a colorless and odorless gas that can be emitted by your furnace. Even low levels of carbon monoxide have been shown to be dangerous to all especially those with heart and lung disease, the elderly, pregnant woman, and children. Carbon monoxide poisoning produces flu-like symptoms, headache, sore throat, rapid heart beats, memory loss, thinking difficulties, and sensitivity to light, sound, smell, etc.  As the seasons change you are going to close your house up tight and ask your furnace to work hard all winter long.   Trust the pros at Blue Mountain about a Precision Care Maintenance Program to give you peace of mind that your furnace is ready to keep your family safe and warm.
How long should a central air conditioner last?
The useful "life" of an air conditioner can vary greatly. Such factors as climate, maintenance care, and quality and capacity of the original equipment can increase or decrease the service a system will give by months or even years. On the average, a residential central air conditioner will last from ten to fifteen years.  The Blue Mountain Precision Care Maintenance Program includes an annual inspection and cleaning of your system to assure you are kept cool and comfortable all summer long.

How Serious Is Indoor Air Pollution? 
Most people are aware that outdoor air pollution can damage their health but may not know that indoor air pollution also can have significant harmful effects. The U.S. Environmental Protection Agency (EPA) studies of human exposure to air pollutants indicate that indoor levels of many pollutants may be two to five times, and occasionally more than 100 times, higher than outdoor levels.   At Blue Mountain we can help you control the quality of your indoor air by offering many humidification, dehumidification and filtration options.

We have a heating oil system.  Can these systems be ‘tuned up’?
Yes!  If you heat your home with oil, you may be able to save over $400 per year in energy costs by having your heating system tuned up. Regular maintenance and servicing will keep your boiler operating at peak efficiency.   Blue Mountain offers an tune up plans to assure that your system is running at peak efficiency all winter long.


Plumbing FAQ

Plumbing & Drain Cleaning FAQ

I need basic plumbing repairs in my home to fix a leaky faucet or clear a clogged drain.  Is this what a plumber does?
Yes!  A plumber is a highly skilled worker who installs and repairs pipes and plumbing related fixtures, diagnose clogged drain problems and solves all problems related to water systems in your home.  At Blue Mountain we’re dedicated to continued training and education in the latest plumbing techniques and tools to provide the highest quality work for our customers.  Our plumbers not only receive technical training but we are the undisputed leaders in customer service training.  This means you are guaranteed a courteous, professional and friendly plumber at your door, every time!

How do I clear my clogged garbage disposal?

You may be able to insert an Allen wrench into the bottom of the disposer and "crank" it to help free up a jam. If this doesn’t work, DON’T USE IT!  You could cause serious damage to the disposal motor or even your home electrical system.  Blue Mountain can usually fix a jammed up garbage disposal.  If we can’t, then the unit will probably need to be replaced.  Our expert technicians can give you the best advice and make quick work of it to get you grinding again!

How do I know if I have a broken water line outside my house?
A broken water line out in the yard may include an excessively high water bill, puddles in your yard or the sound of running water when no faucets or appliances are using water.  Blue Mountain can pinpoint the problem without needless trial and error destruction of working pipes.  In many cases we can fix the problem right away and save you money.
What is the most common reason for sump pump failure?
The leading cause for sump pump to failure is usually a switching problem. Sometimes the pump can move inside the basin.  This movement causes the float that operates the switch to lodge against its side. Debris can also be a factor by interfering with the action of the pump switch. It is important to make sure that your pump switch and float arm assembly move freely.  The main thing to remember about sump pumps is that they don’t last forever…even if you never use them.  Internal part wear out and make them virtually useless when you need them most!  Blue Mountain can test, maintain or replace any brand of sump pump.  For flood-prone areas and homes that get water seeping in on a regular basis you may want to consider a sump pump back up system.  There are even non-electric systems that work in the case of a power failure.  Call Blue Mountain for more information.
If I have need Rooter Service, do I have to call one of those national rooter chains?
No.  We would recommend that you call a qualified, trained and certified plumber.  Why?  The water pipes inside and outside your home can be very delicate.  In an older home, pipes wear thin from the inside out making them appear sound but in fact are very brittle.   An unqualified and unskilled rooter company could cause extensive damage to your pipes and your home.  The highly trained and certified technicians at Blue Mountain will take the time to properly diagnose the problem and utilize the right tools and techniques to solve the problem.  Should there be an issue of a broken pipe or other unforeseen problems after we begin the job, our expert plumbers can immediately take action.  Can the other guys?  We’re not sure…and we don’t recommend that you take a chance.

Is there really a difference between hard water and soft?
Yes.  In fact, the difference can be damaging to your home and your body.  Maybe you have experienced damaged clothing from the laundry, excessive soap consumption, pipe scaling, faucet and fixture deterioration, skin problems, or undesirable tastes or odors from your water.  If you have, then you have a water problem.  Call Blue Mountain for expert advice on all kinds of water treatment systems.

Conventional Water Heaters vs. Tankless Water Heaters
Conventional water heaters are by far the most common type of water heater in the U.S. today. They range in size from 20 to 80 gallons (or larger) and are fueled by electricity, natural gas, propane, or oil.   Called ‘storage’ units, these water heaters transfer heat from a burner or coil to water in an insulated tank.   The down side to a conventional water heater is that energy is consumed even when no hot water is being used.

Tankless water heaters do not contain a storage tank like conventional water heaters. A gas burner or electric element heats the water only when there is a demand for hot water. 

There are many things to consider when choosing conventional vs. tankless water heating systems.  Your Blue Mountain representative can guide you through your options and get the right system for home that will give years of service and efficient performance.


What Our Customers Are Saying

The technician was honest and accurate when assessing the work that needed to be done at my home; my water heater has been working fine ever since. 

– Laura F. Fishersville, VA 

Blue Mountain Serves the Augusta and Rockingham Counties of Virginia, including:

Harrisonburg VA 22801, 22807
Waynesboro VA 22980
Staunton VA 24401
Weyers Cave VA 24486
Verona VA 24482
Stuarts Draft VA 24477
Fishersville VA 22939
Grottoes VA 24441

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