Plumbing FAQ

Plumbing & Drain Cleaning FAQ

I need basic plumbing repairs in my home to fix a leaky faucet or clear a clogged drain.  Is this what a plumber does?
Yes!  A plumber is a highly skilled worker who installs and repairs pipes and plumbing related fixtures, diagnose clogged drain problems and solves all problems related to water systems in your home.  At Blue Mountain we’re dedicated to continued training and education in the latest plumbing techniques and tools to provide the highest quality work for our customers.  Our plumbers not only receive technical training but we are the undisputed leaders in customer service training.  This means you are guaranteed a courteous, professional and friendly plumber at your door, every time!

How do I clear my clogged garbage disposal?

You may be able to insert an Allen wrench into the bottom of the disposer and "crank" it to help free up a jam. If this doesn’t work, DON’T USE IT!  You could cause serious damage to the disposal motor or even your home electrical system.  Blue Mountain can usually fix a jammed up garbage disposal.  If we can’t, then the unit will probably need to be replaced.  Our expert technicians can give you the best advice and make quick work of it to get you grinding again!

How do I know if I have a broken water line outside my house?
A broken water line out in the yard may include an excessively high water bill, puddles in your yard or the sound of running water when no faucets or appliances are using water.  Blue Mountain can pinpoint the problem without needless trial and error destruction of working pipes.  In many cases we can fix the problem right away and save you money.
 
What is the most common reason for sump pump failure?
The leading cause for sump pump to failure is usually a switching problem. Sometimes the pump can move inside the basin.  This movement causes the float that operates the switch to lodge against its side. Debris can also be a factor by interfering with the action of the pump switch. It is important to make sure that your pump switch and float arm assembly move freely.  The main thing to remember about sump pumps is that they don’t last forever…even if you never use them.  Internal part wear out and make them virtually useless when you need them most!  Blue Mountain can test, maintain or replace any brand of sump pump.  For flood-prone areas and homes that get water seeping in on a regular basis you may want to consider a sump pump back up system.  There are even non-electric systems that work in the case of a power failure.  Call Blue Mountain for more information.
 
If I have need Rooter Service, do I have to call one of those national rooter chains?
No.  We would recommend that you call a qualified, trained and certified plumber.  Why?  The water pipes inside and outside your home can be very delicate.  In an older home, pipes wear thin from the inside out making them appear sound but in fact are very brittle.   An unqualified and unskilled rooter company could cause extensive damage to your pipes and your home.  The highly trained and certified technicians at Blue Mountain will take the time to properly diagnose the problem and utilize the right tools and techniques to solve the problem.  Should there be an issue of a broken pipe or other unforeseen problems after we begin the job, our expert plumbers can immediately take action.  Can the other guys?  We’re not sure…and we don’t recommend that you take a chance.

Is there really a difference between hard water and soft?
Yes.  In fact, the difference can be damaging to your home and your body.  Maybe you have experienced damaged clothing from the laundry, excessive soap consumption, pipe scaling, faucet and fixture deterioration, skin problems, or undesirable tastes or odors from your water.  If you have, then you have a water problem.  Call Blue Mountain for expert advice on all kinds of water treatment systems.

Conventional Water Heaters vs. Tankless Water Heaters
Conventional water heaters are by far the most common type of water heater in the U.S. today. They range in size from 20 to 80 gallons (or larger) and are fueled by electricity, natural gas, propane, or oil.   Called ‘storage’ units, these water heaters transfer heat from a burner or coil to water in an insulated tank.   The down side to a conventional water heater is that energy is consumed even when no hot water is being used.

Tankless water heaters do not contain a storage tank like conventional water heaters. A gas burner or electric element heats the water only when there is a demand for hot water. 

There are many things to consider when choosing conventional vs. tankless water heating systems.  Your Blue Mountain representative can guide you through your options and get the right system for home that will give years of service and efficient performance.

What Our Customers Are Saying

Your technician was professional AND good natured, I appreciated that he kept the noise to a minimum while my daughter was napping, and was still able to finish up in a timely manner.

Blue Mountain Serves the Augusta and Rockingham Counties of Virginia, including:

Harrisonburg VA 22801, 22807
Waynesboro VA 22980
Staunton VA 24401
Weyers Cave VA 24486
Verona VA 24482
Stuarts Draft VA 24477
Fishersville VA 22939
Grottoes VA 24441

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